How To Fix /SRMSMC/CONTACT018 - Mark the checkbox 'Contact Person' and/or 'Service Provider' for &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CONTACT -

• Message number: 018

• Message text: Mark the checkbox 'Contact Person' and/or 'Service Provider' for &1 &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CONTACT018 - Mark the checkbox 'Contact Person' and/or 'Service Provider' for &1 &2 ?

  The SAP error message /SRMSMC/CONTACT018 typically occurs in the context of the SAP Supplier Relationship Management (SRM) module, particularly when dealing with contact persons or service providers in a transaction or document. The message indicates that you need to mark the checkbox for either 'Contact Person' or 'Service Provider' for the specified entries (denoted by &1 and &2).
  Cause:
  The error is triggered when:
  
  You are trying to create or modify a document (like a purchase order, service request, etc.) that requires a contact person or service provider to be specified.
  The relevant checkboxes for 'Contact Person' or 'Service Provider' have not been selected, which is mandatory for the transaction to proceed.
  
  Solution:
  To resolve this error, follow these steps:
  
  Navigate to the relevant transaction: Go to the document or transaction where the error occurred.
  Locate the Contact Person/Service Provider section: This is usually found in the header or details section of the document.
  Mark the appropriate checkbox:
  
  If you have a designated contact person for the transaction, check the 'Contact Person' checkbox.
  If you are dealing with a service provider, check the 'Service Provider' checkbox.
  
  
  Save the changes: After marking the necessary checkboxes, save the document and try to proceed with the transaction again.
  
  Related Information:
  
  User Roles: Ensure that you have the necessary permissions to edit the document and mark these checkboxes.
  Configuration Settings: If this error occurs frequently, it may be worth checking the configuration settings in the SRM system to ensure that the requirements for contact persons and service providers are set up correctly.
  Documentation: Refer to the SAP Help Portal or your organization's internal documentation for more detailed guidance on managing contact persons and service providers in SRM.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By ensuring that the required fields are filled out correctly, you should be able to resolve the error and continue with your transaction.