How To Fix /SRMSMC/CONTACT014 - Error while reading contact person &1, invalid address GUID passed: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CONTACT -

• Message number: 014

• Message text: Error while reading contact person &1, invalid address GUID passed: &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CONTACT014 - Error while reading contact person &1, invalid address GUID passed: &2 ?

  The SAP error message /SRMSMC/CONTACT014 indicates that there is an issue with reading a contact person due to an invalid address GUID (Globally Unique Identifier) being passed. This error typically occurs in the context of SAP Supplier Relationship Management (SRM) or similar modules where contact information is managed.
  Cause:
  
  
  Invalid Address GUID: The GUID provided for the contact person does not exist in the database. This could be due to:
  
  The contact person was deleted or not created properly.
  The GUID was incorrectly referenced in the program or transaction.
  Data inconsistency or corruption in the database.
  
  
  
  Data Migration Issues: If data was migrated from another system or during an upgrade, the GUIDs may not have been transferred correctly.
  
  
  Configuration Issues: There may be configuration settings that are not aligned with the expected data structure.
  
  
  Solution:
  
  
  Verify the Address GUID: Check the GUID being passed in the error message. Ensure that it corresponds to a valid contact person in the system. You can do this by:
  
  Using transaction codes like BP (Business Partner) to search for the contact person.
  Checking the relevant tables (e.g., BUT000, BUT020) to see if the GUID exists.
  
  
  
  Correct the Data: If the GUID is invalid, you may need to:
  
  Create a new contact person if it does not exist.
  Update the reference in the program or transaction to point to a valid GUID.
  
  
  
  Check for Data Consistency: Run consistency checks or reports to identify any discrepancies in the data. This can help in identifying if there are any other related issues.
  
  
  Review Custom Code: If there is custom code involved in processing the contact person, review it to ensure that it is correctly handling the GUIDs.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner management, which is often where contact person data is maintained.
  Tables: Understand the relevant database tables that store contact and address information, such as BUT000 (Business Partner: General Data) and BUT020 (Business Partner: Address Data).
  Documentation: Review SAP documentation related to SRM and contact management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.