How To Fix /SRMSMC/CONTACT012 - Error while reading company address for contact person &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CONTACT -

• Message number: 012

• Message text: Error while reading company address for contact person &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CONTACT012 - Error while reading company address for contact person &1 ?

  The SAP error message /SRMSMC/CONTACT012 indicates that there is an issue with reading the company address for a specified contact person in the SAP Supplier Relationship Management (SRM) module. This error typically arises when the system is unable to retrieve the address details for a contact person due to various reasons.
  Causes:
  
  Missing Data: The contact person may not have an associated company address in the system.
  Incorrect Configuration: There may be configuration issues in the SRM system that prevent the retrieval of address data.
  Data Inconsistency: There could be inconsistencies in the master data related to the contact person or the company.
  Authorization Issues: The user may not have the necessary authorizations to access the address data.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or issues with the data model.
  
  Solutions:
  
  Check Contact Person Data: Verify that the contact person has a valid company address assigned. You can do this by navigating to the relevant master data in the SRM system.
  Review Configuration: Ensure that the SRM configuration is set up correctly to allow for the retrieval of address data. This may involve checking the settings in the SRM customizing.
  Data Consistency Check: Run consistency checks on the master data to identify and rectify any inconsistencies.
  Authorization Check: Ensure that the user encountering the error has the necessary authorizations to view the contact person's address.
  Debugging: If the issue persists, consider debugging the process to identify where the error occurs. This may require the assistance of a technical consultant.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to check the details of the contact person and their associated addresses.
  SAP SRM Documentation: Refer to the official SAP documentation for SRM for more detailed information on managing contact persons and addresses.
  Support Community: Engage with the SAP Community or forums for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with SAP directly for further assistance.