How To Fix /SRMSMC/CONTACT013 - To create a new contact person, the company's address GUID is needed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CONTACT -

• Message number: 013

• Message text: To create a new contact person, the company's address GUID is needed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CONTACT013 - To create a new contact person, the company's address GUID is needed ?

  The SAP error message /SRMSMC/CONTACT013 indicates that when trying to create a new contact person, the system requires the GUID (Globally Unique Identifier) of the company's address. This error typically arises in the context of SAP Supplier Relationship Management (SRM) or similar modules where contact management is involved.
  Cause:
  The error occurs because the system cannot find the necessary GUID for the company's address in the database. This can happen due to several reasons:
  
  The company address has not been created or is not properly maintained in the system.
  There may be a configuration issue where the address data is not linked correctly to the company.
  The user may not have the necessary authorizations to access the address data.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Company Address:
  
  Ensure that the company address has been created in the system. You can do this by navigating to the relevant transaction (e.g., BP for Business Partner) and verifying that the address exists.
  
  
  
  Retrieve the GUID:
  
  If the address exists, retrieve the GUID for the company's address. This can usually be found in the address details section of the business partner or company profile.
  
  
  
  Maintain Address Data:
  
  If the address is missing or incorrect, create or update the address information in the system. Make sure to save the changes and note the GUID.
  
  
  
  Check Authorizations:
  
  Ensure that the user attempting to create the contact person has the necessary authorizations to access and manage address data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions related to your version of SAP SRM or the relevant module.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) for managing business partner data, including addresses.
  SAP Notes: Search for SAP Notes related to /SRMSMC/CONTACT013 for any patches or updates that may address this issue.
  User Roles: Review user roles and authorizations in your SAP system to ensure proper access to address management functions.
  
  By following these steps, you should be able to resolve the error and successfully create a new contact person in the system.