How To Fix /SRMSMC/CONTACT004 - You must enter a supplier before you can create a contact person

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CONTACT -

• Message number: 004

• Message text: You must enter a supplier before you can create a contact person

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CONTACT004 - You must enter a supplier before you can create a contact person ?

  The SAP error message /SRMSMC/CONTACT004 indicates that you are trying to create a contact person in the Supplier Relationship Management (SRM) module without having a supplier selected or entered. This error typically occurs when the system requires a supplier to be defined before you can associate a contact person with that supplier.
  Cause:
  
  Missing Supplier Information: The most common cause of this error is that the supplier information has not been entered or selected in the system.
  Incorrect Navigation: You may be in the wrong transaction or screen where the supplier context is not set.
  User Authorization: In some cases, the user may not have the necessary permissions to view or select suppliers.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Select a Supplier:
  
  Before creating a contact person, ensure that you have selected or entered a valid supplier in the relevant field. This is usually done in the supplier selection screen or during the creation of a new contact person.
  
  
  
  Check Supplier Status:
  
  Ensure that the supplier you are trying to associate with the contact person is active and not blocked or inactive in the system.
  
  
  
  Correct Navigation:
  
  Make sure you are in the correct transaction or screen where supplier information is required. If you are unsure, refer to the documentation or help resources for the specific transaction you are using.
  
  
  
  User Authorization:
  
  If you suspect that authorization might be an issue, check with your SAP administrator to ensure you have the necessary permissions to view and select suppliers.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult the SAP documentation or help resources for further guidance on the specific transaction or process you are working with.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP SRM that deal with supplier management and contact person creation.
  SAP Notes: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches that may address the issue.
  User Training: Ensure that users are trained on the correct processes for entering supplier and contact information in SAP SRM to avoid similar errors in the future.
  
  By following these steps, you should be able to resolve the error and successfully create a contact person associated with a supplier in SAP SRM.