How To Fix /SRMSMC/CONTACT005 - Contact person GUID &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CONTACT -

• Message number: 005

• Message text: Contact person GUID &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CONTACT005 - Contact person GUID &1 does not exist ?

  The SAP error message /SRMSMC/CONTACT005 Contact person GUID &1 does not exist typically occurs in the context of SAP Supplier Relationship Management (SRM) or similar modules where contact persons are managed. This error indicates that the system is unable to find a contact person associated with the provided GUID (Globally Unique Identifier).
  Cause:
  
  Non-Existent GUID: The GUID provided in the error message does not correspond to any existing contact person in the system.
  Data Deletion: The contact person may have been deleted or not created properly in the system.
  Incorrect Data Entry: There may be a typo or incorrect GUID being referenced in the transaction or program.
  Integration Issues: If the data is being pulled from another system (like an external CRM), there may be synchronization issues or data transfer problems.
  
  Solution:
  
  Verify the GUID: Check the GUID provided in the error message to ensure it is correct. You can do this by searching for the contact person in the relevant transaction (e.g., using transaction code BP for Business Partner).
  Create or Restore Contact Person: If the contact person does not exist, you may need to create a new contact person in the system. If it was deleted, you may need to restore it if possible.
  Check Data Consistency: Ensure that the data in the system is consistent and that there are no discrepancies between different systems if integration is involved.
  Review Custom Code: If this error occurs in a custom program or enhancement, review the code to ensure that it is correctly handling the GUIDs and that it is not referencing deleted or non-existent records.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of SRM you are using for any known issues or patches that may address this error.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like BP (Business Partner) to manage contact persons and verify their existence.
  SAP Notes: Check SAP Notes for any updates or patches related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.