How To Fix /SRMSMC/CONTACT002 - A contact person with partner GUID &1 already exists (ID &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CONTACT -

• Message number: 002

• Message text: A contact person with partner GUID &1 already exists (ID &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CONTACT002 - A contact person with partner GUID &1 already exists (ID &2) ?

  The SAP error message /SRMSMC/CONTACT002 indicates that there is an attempt to create or update a contact person in the system, but a contact with the same partner GUID already exists. This typically occurs in the context of SAP Supplier Relationship Management (SRM) or similar modules where contact management is involved.
  Cause:
  
  Duplicate Entry: The most common cause of this error is that the system is trying to create a new contact person with a partner GUID that already exists in the database.
  Data Migration Issues: If data has been migrated from another system, there may be duplicate entries that were not cleaned up.
  Incorrect Data Input: The user may have mistakenly entered the same contact information multiple times.
  
  Solution:
  
  
  Check Existing Contacts: 
  
  Use transaction codes like BP (Business Partner) or relevant SRM transactions to search for existing contacts using the partner GUID or ID provided in the error message.
  Verify if the contact already exists and if it is indeed the same as the one you are trying to create.
  
  
  
  Update Instead of Create: 
  
  If the contact already exists, consider updating the existing contact instead of creating a new one. This can often be done through the same transaction or by using the appropriate update function.
  
  
  
  Data Cleanup: 
  
  If there are duplicates in the system, you may need to clean up the data. This could involve deleting or merging duplicate contacts, ensuring that the data integrity is maintained.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or notes related to contact management in SRM for any specific guidelines or best practices.
  
  
  
  Contact SAP Support: 
  
  If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. They may provide insights specific to your system configuration or version.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner management, SRM transactions for supplier management, and any custom transactions your organization may use.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary permissions to create or update contacts in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.