How To Fix /SRMSMC/CONTACT000 - Requested contact address record does not exist: address &1, record &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CONTACT -

• Message number: 000

• Message text: Requested contact address record does not exist: address &1, record &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CONTACT000 - Requested contact address record does not exist: address &1, record &2 ?

  The SAP error message /SRMSMC/CONTACT000 Requested contact address record does not exist: address &1, record &2 typically indicates that the system is trying to access a contact address record that does not exist in the database. This can occur in various scenarios, such as when trying to retrieve or display contact information in the Supplier Relationship Management (SRM) module.
  Causes:
  
  Missing Data: The contact address record may not have been created or may have been deleted.
  Incorrect Input: The address or record number provided in the request may be incorrect or malformed.
  Data Synchronization Issues: If the system is integrated with other systems (like CRM or ERP), there may be synchronization issues leading to missing records.
  Authorization Issues: The user may not have the necessary permissions to view the contact address record.
  
  Solutions:
  
  Verify Input: Check the address and record number provided in the error message. Ensure that they are correct and correspond to existing records.
  Create or Restore Record: If the record is indeed missing, you may need to create a new contact address record or restore it from a backup if it was deleted.
  Check Data Synchronization: If your SAP system is integrated with other systems, ensure that data synchronization processes are functioning correctly and that all relevant data is up to date.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the contact address records. You may need to consult with your SAP security team to verify this.
  Consult Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to check and manage contact addresses.
  SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
  Documentation: Review the SAP SRM documentation for more information on managing contact addresses and related data.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult SAP's customer support for further assistance.