How To Fix /SRMSMC/CMN_BL122 - Enter an external template name

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CMN_BL -

• Message number: 122

• Message text: Enter an external template name

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CMN_BL122 - Enter an external template name ?

  The SAP error message /SRMSMC/CMN_BL122 Enter an external template name typically occurs in the context of the SAP Supplier Relationship Management (SRM) module, particularly when dealing with the creation or management of external templates in the system.
  Cause:
  This error message indicates that the system expects an external template name to be provided, but it has not been entered. This can happen in various scenarios, such as:
  
  Missing Input: The user did not fill in the required field for the external template name.
  Incorrect Configuration: The system may be misconfigured, leading to the requirement for an external template that is not properly set up.
  User Interface Issue: There may be a problem with the user interface that prevents the input field from being recognized or filled.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Enter the External Template Name: Ensure that you are entering a valid external template name in the designated field. Check for any required fields that may need to be filled out.
  
  
  Check Configuration: If you are an administrator or have access to configuration settings, verify that the external templates are correctly configured in the system. This includes checking the settings in the SRM configuration.
  
  
  Review Documentation: Consult the SAP documentation or help resources related to external templates in SRM to ensure you are following the correct procedures.
  
  
  User Training: If this error is occurring frequently among users, consider providing additional training or resources to help them understand how to properly enter external template names.
  
  
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  Contact Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP Help Portal for detailed information on managing external templates in SRM.
  
  By following these steps, you should be able to resolve the error and successfully enter an external template name in your SAP SRM system.