How To Fix /SRMSMC/CMN_BL120 - Ensure that the questionnaire has an external name in original language

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CMN_BL -

• Message number: 120

• Message text: Ensure that the questionnaire has an external name in original language

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CMN_BL120 - Ensure that the questionnaire has an external name in original language ?

  The SAP error message /SRMSMC/CMN_BL120 indicates that there is an issue with a questionnaire in the SAP system, specifically that the questionnaire does not have an external name defined in the original language. This is typically encountered in the context of SAP Supplier Relationship Management (SRM) or similar modules where questionnaires are used for various processes.
  Cause:
  The error occurs when:
  
  A questionnaire is created or modified without specifying an external name in the original language.
  The system requires an external name for identification purposes, and it is missing.
  
  Solution:
  To resolve this error, you need to ensure that the questionnaire has an external name defined in the original language. Here are the steps to do this:
  
  
  Access the Questionnaire:
  
  Go to the transaction code related to managing questionnaires (e.g., /SRMSMC/QUESTIONNAIRE or similar, depending on your system configuration).
  
  
  
  Edit the Questionnaire:
  
  Find the specific questionnaire that is causing the error.
  Open the questionnaire for editing.
  
  
  
  Define the External Name:
  
  Look for a field labeled "External Name" or similar.
  Enter a valid external name in the original language (usually the language in which the questionnaire was created).
  
  
  
  Save Changes:
  
  After entering the external name, save the changes to the questionnaire.
  
  
  
  Test the Questionnaire:
  
  Try to execute the process that was previously causing the error to ensure that the issue is resolved.
  
  
  
  Related Information:
  
  Language Settings: Ensure that the language settings in your SAP system are correctly configured, as this can affect how questionnaires are displayed and processed.
  Documentation: Refer to SAP documentation or help resources for more details on managing questionnaires and their attributes.
  User Permissions: Ensure that you have the necessary permissions to edit questionnaires in the system.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By following these steps, you should be able to resolve the error and ensure that your questionnaire is properly configured in the SAP system.