How To Fix /SRMSMC/ADDRESS021 - Incomplete e-mail address; enter an e-mail

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/ADDRESS -

• Message number: 021

• Message text: Incomplete e-mail address; enter an e-mail

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/ADDRESS021 - Incomplete e-mail address; enter an e-mail ?

  The SAP error message /SRMSMC/ADDRESS021 indicates that there is an issue with an incomplete email address in the system. This error typically arises when a user attempts to send an email or perform an action that requires an email address, but the provided email address is either missing or not formatted correctly.
  Cause:
  
  Missing Email Address: The email field may be empty or not filled out.
  Incorrect Format: The email address may not conform to standard email formatting rules (e.g., missing "@" symbol, domain name, etc.).
  Data Entry Error: There may be typographical errors in the email address.
  Configuration Issues: The system may not be properly configured to handle email notifications or may lack the necessary settings for email addresses.
  
  Solution:
  
  
  Check Email Field: Ensure that the email address field is filled out completely and correctly. It should include:
  
  A valid username (before the @ symbol)
  A valid domain (after the @ symbol, e.g., example.com)
  
  
  
  Validate Format: Make sure the email address follows the correct format:
  
  Example of a valid email: [e-mail]
  Avoid spaces, special characters, or missing components.
  
  
  
  Review User Data: If the email address is associated with a user profile, check the user master data in SAP to ensure that the email address is correctly entered.
  
  
  Configuration Check: If the issue persists, check the configuration settings related to email notifications in the SAP system. This may involve:
  
  Verifying SMTP settings
  Ensuring that the email sending functionality is enabled
  
  
  
  Testing: After making corrections, try to resend the email or perform the action again to see if the error is resolved.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to email handling in your specific version of SAP.
  Documentation: Refer to SAP documentation for guidelines on email configuration and user data management.
  Support: If the problem continues, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the /SRMSMC/ADDRESS021 error and ensure that email addresses are correctly entered and formatted in your SAP system.