How To Fix /SRMSMC/ADDRESS020 - The same fax number already exists

/SRMSMC/ADDRESS020 - Overview

• Message type: E = Error

• Message class: /SRMSMC/ADDRESS -

• Message number: 020

• Message text: The same fax number already exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/ADDRESS020 - The same fax number already exists ?

  The SAP error message /SRMSMC/ADDRESS020 indicates that there is an attempt to create or update a contact or address in the SAP system with a fax number that already exists in the database. This is a validation error that prevents duplicate fax numbers from being entered for different contacts or addresses.
  
  Cause:
  
  Duplicate Entry: The primary cause of this error is that the fax number you are trying to enter is already associated with another contact or address in the system.
  Data Migration Issues: If data has been migrated from another system, there may be duplicates that were not cleaned up.
  User Error: The user may have mistakenly entered the same fax number for a different contact.
  
  
  Solution:
  
  
  Check Existing Records: 
  
  Search the database for the existing fax number to confirm that it is already in use. You can do this by navigating to the relevant address or contact management transaction in SAP.
  
  
  
  Modify the Existing Entry: