How To Fix /SRMSMC/ADDRESS018 - The same e-mail address already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/ADDRESS -

• Message number: 018

• Message text: The same e-mail address already exists

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/ADDRESS018 - The same e-mail address already exists ?

  The SAP error message /SRMSMC/ADDRESS018 indicates that there is an attempt to create or update an address (usually an email address) in the SAP system, but the email address already exists in the database. This is a common validation error that prevents duplicate entries for email addresses, which are expected to be unique identifiers in many systems.
  Cause:
  
  
  Duplicate Entry: The primary cause of this error is that the email address you are trying to enter already exists in the system. This could happen if:
  
  You are trying to create a new contact or user with an email address that is already associated with another contact or user.
  There was a previous attempt to create the same entry, and it was not properly handled.
  
  
  
  Data Migration Issues: If you are migrating data from another system or performing bulk uploads, there may be duplicates in the source data.
  
  
  User Error: The user may have mistakenly entered the same email address multiple times.
  
  
  Solution:
  
  
  Check Existing Entries: Before creating a new entry, check the existing records in the system to see if the email address is already in use. You can do this by:
  
  Searching for the email address in the relevant transaction or report.
  Using transaction codes like BP (Business Partner) or SU01 (User Maintenance) to look for existing entries.
  
  
  
  Modify Existing Entry: If the email address already exists and you need to update it, consider modifying the existing entry instead of creating a new one.
  
  
  Use a Different Email Address: If you are trying to create a new entry and the email address is already taken, use a different email address that is unique.
  
  
  Data Cleanup: If you are migrating data, ensure that your source data is cleaned up to remove duplicates before importing it into SAP.
  
  
  Consult Documentation: Review SAP documentation or consult with your SAP administrator for specific guidelines on handling address entries and duplicates.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner management, SU01 for user management, and SICF for service activation if applicable.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that you have the necessary permissions to create or modify entries in the system.
  
  If the problem persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.