How To Fix SRMKC015 - Customer control error; execute the function again

SAP Error Message - Details

• Message type: E = Error

• Message class: SRMKC - Message Class Keyword Catalog

• Message number: 015

• Message text: Customer control error; execute the function again

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRMKC015 - Customer control error; execute the function again ?

  The SAP error message SRMKC015, which states "Customer control error; execute the function again," typically indicates that there is an issue with the configuration or execution of a specific function in the SAP system. This error can occur in various contexts, often related to the SAP Supplier Relationship Management (SRM) module or other related functionalities.
  Possible Causes:
  
  Configuration Issues: There may be a misconfiguration in the system settings related to the specific function you are trying to execute.
  Authorization Problems: The user may not have the necessary authorizations to perform the action, leading to a control error.
  Data Inconsistencies: There could be inconsistencies or missing data in the master data or transactional data that the function relies on.
  System Bugs: Occasionally, this error can be caused by bugs in the SAP software or issues that arise after a system upgrade or patch.
  Custom Code: If there are custom enhancements or modifications in the system, they may not be functioning correctly, leading to this error.
  
  Solutions:
  
  Re-execute the Function: As the error message suggests, try executing the function again. Sometimes, transient issues can cause this error.
  Check Configuration: Review the configuration settings related to the function you are trying to execute. Ensure that all necessary settings are correctly configured.
  Review Authorizations: Check the user’s authorization profile to ensure they have the necessary permissions to perform the action.
  Data Validation: Validate the data being used in the transaction. Ensure that all required fields are filled and that the data is consistent.
  Check for Notes and Patches: Look for SAP Notes or patches that may address this specific error. SAP Support may have provided solutions or workarounds for known issues.
  Debugging: If you have access to the development environment, consider debugging the function to identify where the error is occurring.
  Consult Documentation: Review the relevant SAP documentation or help files for additional context on the error and potential solutions.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed insights based on the specific context of your system.
  Community Forums: Check SAP community forums or user groups for discussions related to this error. Other users may have encountered similar issues and can offer solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator) for debugging or SU53 (Authorization Check) for authorization issues.
  
  By following these steps, you should be able to identify the cause of the SRMKC015 error and implement a solution.