How To Fix SRMKC014 - Unable to add the keyword to the catalog

SAP Error Message - Details

• Message type: E = Error

• Message class: SRMKC - Message Class Keyword Catalog

• Message number: 014

• Message text: Unable to add the keyword to the catalog

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Contact the system administration team.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRMKC014 - Unable to add the keyword to the catalog ?

  The SAP error message SRMKC014, which states "Unable to add the keyword to the catalog," typically occurs in the context of the SAP Supplier Relationship Management (SRM) module when there is an issue with adding keywords to a catalog. This can happen for various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary permissions to add keywords to the catalog.
  Data Integrity Issues: There may be inconsistencies or errors in the data being entered, such as invalid characters or formats.
  Catalog Configuration: The catalog may not be properly configured to accept new keywords, or there may be restrictions in place.
  System Errors: There could be temporary system issues or bugs affecting the catalog functionality.
  Keyword Already Exists: The keyword you are trying to add may already exist in the catalog, leading to a conflict.
  
  Solutions:
  
  
  Check User Authorizations: Ensure that the user has the appropriate roles and permissions to add keywords to the catalog. This can be done by reviewing the user's authorization profile in the SAP system.
  
  
  Validate Data: Double-check the keyword being added for any invalid characters or formatting issues. Ensure that it adheres to the expected standards for keywords in the catalog.
  
  
  Review Catalog Configuration: Check the configuration settings of the catalog to ensure that it allows for the addition of new keywords. This may involve consulting with a system administrator or SAP consultant.
  
  
  System Check: If the issue persists, check for any ongoing system issues or maintenance activities that might be affecting the catalog functionality. You may also want to restart the session or try again later.
  
  
  Check for Duplicates: Verify if the keyword already exists in the catalog. If it does, you may need to update or modify the existing entry instead of adding a new one.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  Contact Support: If none of the above solutions work, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant details about the actions leading to the error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP SRM that pertain to catalog management, such as SRM_CATALOG or SRM_CATALOG_ADMIN.
  Documentation: Review SAP documentation related to catalog management and keyword handling for best practices and guidelines.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the SRMKC014 error and implement an appropriate solution.