How To Fix SRMHRPAPL004 - Access to infotypes not possible for technical reasons

SAP Error Message - Details

• Message type: E = Error

• Message class: SRMHRPAPL - Service Provider HR Infotypes

• Message number: 004

• Message text: Access to infotypes not possible for technical reasons

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRMHRPAPL004 - Access to infotypes not possible for technical reasons ?

  The SAP error message SRMHRPAPL004 indicates that access to infotypes is not possible due to technical reasons. This error typically occurs in the context of SAP Human Resources (HR) and can be related to various issues, such as configuration problems, authorization issues, or system inconsistencies.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access the specific infotype.
  Configuration Problems: There may be issues with the configuration of the infotype or the related HR module.
  Technical Errors: There could be underlying technical issues, such as database inconsistencies or problems with the HR data model.
  Missing or Inactive Infotype: The infotype you are trying to access may not be defined or may be inactive in the system.
  System Updates or Changes: Recent updates or changes to the system may have affected the access to certain infotypes.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the infotype. This can be done by reviewing the user's roles and authorizations in the SAP system.
  Use transaction code SU53 to check for authorization failures after the error occurs.
  
  
  
  Review Infotype Configuration:
  
  Check the configuration of the infotype in the SAP system. Ensure that it is correctly set up and active.
  Use transaction code PM01 or PPOSE to review the infotype settings.
  
  
  
  Check for Technical Issues:
  
  Look for any technical issues in the system that may be causing the error. This may involve checking system logs or consulting with your SAP Basis team.
  Use transaction code SM21 to view system logs for any related errors.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PPOSE (Display Organizational Plan).
  HR Infotypes: Understand the specific infotypes you are working with and their purpose within the HR module.
  User Roles and Profiles: Review the roles and profiles assigned to users to ensure they align with the required access levels for HR data.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SRMHRPAPL004 error message.