How To Fix SRMHRPAPL006 - Problem when connecting to remote system: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SRMHRPAPL - Service Provider HR Infotypes

• Message number: 006

• Message text: Problem when connecting to remote system: &1

What causes this issue?

There is a problem connecting to the remote system.

System Response

&V1&

How to fix this error?

Contact the system administrator

Procedure for System Administrators

Remote system: &V2&
System message: &V1&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRMHRPAPL006 - Problem when connecting to remote system: &1 ?

  The SAP error message SRMHRPAPL006 indicates that there is a problem when trying to connect to a remote system. This error can occur in various scenarios, particularly in SAP Supplier Relationship Management (SRM) or when integrating with other systems.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the remote system.
  Configuration Errors: Incorrect configuration settings in the RFC (Remote Function Call) destination or in the connection parameters.
  Authorization Issues: The user credentials used for the connection may not have the necessary authorizations to access the remote system.
  Service Availability: The remote system may be down or not available for connections.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection to the remote system.
  Incorrect Hostname or IP Address: The hostname or IP address specified in the connection settings may be incorrect.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use tools like ping or traceroute to verify that the remote system is reachable from the SAP system.
  
  
  
  Verify RFC Destination:
  
  Go to transaction SM59 in SAP and check the configuration of the RFC destination. Ensure that the connection parameters (like hostname, service, and client) are correct.
  Test the connection from the RFC destination screen to see if it connects successfully.
  
  
  
  Check User Authorizations:
  
  Ensure that the user credentials used for the connection have the necessary authorizations in both the SAP system and the remote system.
  
  
  
  Check Remote System Status:
  
  Verify that the remote system is up and running. If it is down, you may need to contact the system administrator.
  
  
  
  Review Firewall Settings:
  
  Check if there are any firewall rules that might be blocking the connection. You may need to work with your network/security team to allow the necessary traffic.
  
  
  
  Correct Hostname/IP Address:
  
  Double-check the hostname or IP address in the RFC destination settings to ensure it is correct.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM59: To manage RFC destinations.
  SICF: To check and manage HTTP services.
  
  
  
  Logs and Traces:
  
  Check the system logs (transaction SM21) and developer traces (transaction ST22) for any additional error messages that might provide more context.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address specific issues related to SRM and remote connections.
  
  
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.