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How To Fix SRMHRPAPL008 - More than one record already exists for the employee.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SRMHRPAPL - Service Provider HR Infotypes

  • Message number: 008

  • Message text: More than one record already exists for the employee.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SRMHRPAPL008 - More than one record already exists for the employee. ?

    The SAP error message SRMHRPAPL008 indicates that there is an issue with employee records in the SAP system, specifically that more than one record exists for the same employee. This can occur in various scenarios, such as during data uploads, employee creation, or when processing HR-related transactions.

    Cause:

    1. Duplicate Employee Records: The most common cause is that there are multiple entries for the same employee in the database. This can happen due to:

      • Incorrect data entry.
      • Data migration issues where records were not properly deduplicated.
      • Integration issues between different systems (e.g., HR and SRM) leading to duplicate records.
    2. Incorrect Configuration: Sometimes, the system configuration may allow for duplicate entries under certain conditions, leading to this error.

    3. Data Synchronization Issues: If the employee data is being synchronized from another system (like an external HR system), it may lead to duplicates if the synchronization logic is not correctly implemented.

    Solution:

    1. Identify Duplicate Records:

      • Use transaction codes like SE16 or SE11 to query the relevant tables (e.g., PA0001 for employee master data) to find duplicate entries for the employee in question.
      • Check for different personnel numbers or other identifiers that may indicate duplicates.
    2. Remove or Merge Duplicates:

      • If duplicates are found, determine which record is the correct one and either delete or merge the unnecessary records.
      • Ensure that any related data (e.g., payroll, benefits) is also updated accordingly.
    3. Data Validation:

      • Implement data validation checks during employee creation or data uploads to prevent duplicates from being created in the first place.
    4. Review Integration Processes:

      • If the issue arises from data synchronization with another system, review the integration logic to ensure it correctly handles existing records and prevents duplicates.
    5. Consult Documentation:

      • Review SAP documentation or consult with SAP support for specific guidelines related to your version of SAP SRM and HR.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA40 (Personnel Actions), and SE16 (Data Browser) for troubleshooting.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to view and modify employee records, as this can sometimes lead to confusion regarding duplicates.

    By following these steps, you should be able to resolve the SRMHRPAPL008 error and prevent it from occurring in the future.

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