How To Fix SRMHRPAPL003 - Infotype records do not exist, or you do not have authorization

SAP Error Message - Details

• Message type: E = Error

• Message class: SRMHRPAPL - Service Provider HR Infotypes

• Message number: 003

• Message text: Infotype records do not exist, or you do not have authorization

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRMHRPAPL003 - Infotype records do not exist, or you do not have authorization ?

  The SAP error message SRMHRPAPL003 indicates that the system cannot find the specified infotype records, or the user does not have the necessary authorization to access those records. This error typically occurs in the context of SAP's Human Resources (HR) module, particularly when dealing with infotypes related to employee data.
  Causes
  
  
  No Infotype Records Exist: The specific infotype you are trying to access may not have been created for the employee or object in question. This could be due to data not being entered or saved correctly.
  
  
  Authorization Issues: The user may not have the required authorizations to view or edit the infotype records. This can happen if the user role does not include access to the relevant HR data.
  
  
  Incorrect Personnel Number: The personnel number or object ID being referenced may be incorrect or does not exist in the system.
  
  
  Data Consistency Issues: There may be inconsistencies in the database or issues with the data model that prevent the system from retrieving the records.
  
  
  Solutions
  
  
  Check Infotype Records:
  
  Verify that the infotype records exist for the employee or object you are trying to access. You can do this by using transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check if the records are present.
  
  
  
  Verify Personnel Number:
  
  Ensure that the personnel number or object ID you are using is correct. Double-check for any typos or errors.
  
  
  
  Review Authorizations:
  
  Check the user’s authorization profile to ensure that they have the necessary permissions to access the infotype. This can be done by reviewing the user roles in transaction code PFCG (Role Maintenance) or by consulting with your SAP security team.
  
  
  
  Consult with HR or IT Support:
  
  If you are unable to resolve the issue, it may be necessary to consult with your HR department or IT support team. They can help verify data integrity and check for any underlying issues in the system.
  
  
  
  Check for Data Consistency:
  
  If there are known issues with data consistency, it may be necessary to run consistency checks or data correction programs to resolve any discrepancies.
  
  
  
  Related Information
  
  
  Infotypes: Infotypes are data structures in SAP HR that store specific types of information about employees, such as personal data, organizational assignments, and payroll information.
  
  
  Authorization Objects: In SAP, authorization objects control access to various functions and data. Common authorization objects related to HR include P_ORGIN and P_PERNR.
  
  
  Transaction Codes:
  
  PA20: Display HR Master Data
  PA30: Maintain HR Master Data
  PFCG: Role Maintenance
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message. You can search for notes in the SAP Support Portal.
  
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.