How To Fix SRMF074 - Called service provider: Error in POID

SAP Error Message - Details

• Message type: E = Error

• Message class: SRMF - SRM Framework

• Message number: 074

• Message text: Called service provider: Error in POID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRMF074 - Called service provider: Error in POID ?

  The SAP error message SRMF074, which indicates "Called service provider: Error in POID," typically arises in the context of SAP's Service Management or related modules. This error generally points to an issue with the Persistent Object Identifier (POID) that is being referenced in a service call or transaction.
  Causes:
  
  Invalid POID: The POID being referenced may not exist or may be incorrectly formatted.
  Data Consistency Issues: There may be inconsistencies in the database, such as missing or corrupted entries related to the POID.
  Authorization Issues: The user may not have the necessary permissions to access the object associated with the POID.
  Configuration Errors: There may be misconfigurations in the service provider settings or in the related business processes.
  System Errors: Temporary system issues or bugs in the SAP application could also lead to this error.
  
  Solutions:
  
  Verify POID: Check the POID being used in the transaction. Ensure that it is valid and exists in the system.
  Check Data Consistency: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for any inconsistencies or missing data.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the object associated with the POID.
  Configuration Review: Review the configuration settings for the service provider and ensure that they are set up correctly.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, especially if it appears to be a bug or a more complex issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, SLG1, and others that can help in diagnosing the issue.
  Documentation: Review SAP documentation related to Service Management and POIDs for a better understanding of how they function within the system.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the SRMF074 error in your SAP environment.