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How To Fix SRMF073 - Called service provider: The requested SP object is unknown.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SRMF - SRM Framework

  • Message number: 073

  • Message text: Called service provider: The requested SP object is unknown.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SRMF073 - Called service provider: The requested SP object is unknown. ?

    The SAP error message SRMF073 indicates that the system is unable to find the requested service provider (SP) object. This can occur in various contexts, such as when working with SAP Service Management or SAP CRM. Here are some potential causes, solutions, and related information for this error:

    Causes:

    1. Incorrect SP Object ID: The ID of the service provider object you are trying to access may be incorrect or does not exist in the system.
    2. Data Deletion: The service provider object may have been deleted or not created properly in the system.
    3. Authorization Issues: The user may not have the necessary authorizations to access the service provider object.
    4. Configuration Issues: There may be configuration issues in the system that prevent the service provider from being recognized.
    5. Transport Issues: If the object was recently transported from another system, it may not have been transported correctly.

    Solutions:

    1. Verify SP Object ID: Check the ID of the service provider object you are trying to access. Ensure that it is correct and exists in the system.
    2. Check Data: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check if the service provider object exists in the relevant tables.
    3. Review Authorizations: Ensure that the user has the necessary authorizations to access the service provider object. You can check this using transaction SU53 after the error occurs.
    4. Configuration Review: Review the configuration settings related to service providers in the system. Ensure that all necessary settings are in place.
    5. Transport Check: If the object was recently transported, check the transport logs to ensure that the transport was successful and that all necessary objects were included.
    6. System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
    • Documentation: Review the official SAP documentation related to service management and service provider configuration for any additional insights.
    • Community Forums: Consider checking SAP Community forums or other online resources where similar issues may have been discussed.

    If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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