How To Fix SRM_GENERIC_SP_ARC020 - Problems while accessing the specified memory category

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_GENERIC_SP_ARC - Messages in the Context of GSP Data Archiving

• Message number: 020

• Message text: Problems while accessing the specified memory category

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_GENERIC_SP_ARC020 - Problems while accessing the specified memory category ?

  The SAP error message SRM_GENERIC_SP_ARC020, which indicates "Problems while accessing the specified memory category," typically arises in the context of SAP Supplier Relationship Management (SRM) or other SAP applications when there are issues related to memory allocation or access.
  Causes:
  
  Memory Allocation Issues: The system may be trying to access a memory area that is not allocated or is restricted.
  Configuration Errors: Incorrect configuration settings in the SAP system can lead to memory access problems.
  System Resource Limitations: Insufficient system resources (like RAM or CPU) can cause memory access issues.
  Database Issues: Problems with the underlying database, such as locks or corruption, can also lead to memory access errors.
  Software Bugs: There may be bugs in the SAP software or specific patches that need to be applied.
  
  Solutions:
  
  Check System Resources: Ensure that the server has adequate memory and CPU resources. Monitor the system performance and consider upgrading if necessary.
  Review Configuration Settings: Check the configuration settings related to memory management in the SAP system. Ensure that they are set correctly according to SAP best practices.
  Database Health Check: Perform a health check on the database. Look for locks, long-running transactions, or any signs of corruption. Resolve any issues found.
  SAP Notes and Patches: Search for relevant SAP Notes that address this specific error. Apply any recommended patches or updates that may resolve the issue.
  Transaction Logs: Review transaction logs for any additional error messages or warnings that could provide more context about the issue.
  Restart Services: Sometimes, simply restarting the SAP application server or relevant services can resolve temporary memory access issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. Provide them with detailed logs and error messages for better diagnosis.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for SRM and memory management for more detailed guidance.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  System Monitoring Tools: Utilize SAP monitoring tools (like SAP Solution Manager) to keep track of system performance and identify potential issues proactively.
  
  By following these steps, you should be able to diagnose and resolve the SRM_GENERIC_SP_ARC020 error effectively.