How To Fix SRM_GENERIC_SP_ARC010 - The document cannot be displayed (problems loading the data)

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_GENERIC_SP_ARC - Messages in the Context of GSP Data Archiving

• Message number: 010

• Message text: The document cannot be displayed (problems loading the data)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_GENERIC_SP_ARC010 - The document cannot be displayed (problems loading the data) ?

  The SAP error message SRM_GENERIC_SP_ARC010, which states "The document cannot be displayed (problems loading the data)," typically indicates an issue with displaying a document in the SAP Supplier Relationship Management (SRM) system. This error can arise from various causes, and here are some common reasons along with potential solutions:
  Causes:
  
  Document Not Found: The document you are trying to access may not exist in the system or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to view the document.
  Data Corruption: There may be corruption in the data associated with the document, preventing it from being loaded.
  System Configuration: Incorrect configuration settings in the SRM system or related components can lead to issues in document retrieval.
  Network Issues: Temporary network issues or connectivity problems can prevent the document from being loaded.
  Browser Compatibility: Sometimes, the browser being used may not be compatible with the SAP interface, leading to display issues.
  
  Solutions:
  
  Check Document Existence: Verify that the document exists in the system. You can do this by searching for the document using its ID or other identifying information.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the document. This may involve checking roles and permissions in the SAP system.
  Data Integrity Check: If you suspect data corruption, you may need to run data integrity checks or consult with your SAP Basis team to investigate further.
  Configuration Review: Check the configuration settings in the SRM system to ensure they are set up correctly for document handling.
  Network Troubleshooting: If network issues are suspected, check the network connection and try accessing the document from a different network or location.
  Browser Compatibility: Try accessing the SAP system using a different web browser or updating the current browser to the latest version. Ensure that any necessary browser settings (like pop-up blockers) are configured correctly.
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for updates or patches that may resolve the issue.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any steps taken to troubleshoot.
  Documentation: Review the official SAP documentation for SRM to understand more about document handling and potential issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the SRM_GENERIC_SP_ARC010 error in your SAP SRM system.