How To Fix SRM_GENERIC_SP_ARC012 - Error while opening the document in the appropriate display component

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_GENERIC_SP_ARC - Messages in the Context of GSP Data Archiving

• Message number: 012

• Message text: Error while opening the document in the appropriate display component

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_GENERIC_SP_ARC012 - Error while opening the document in the appropriate display component ?

  The SAP error message SRM_GENERIC_SP_ARC012 typically indicates that there is an issue when trying to open a document in the SAP Supplier Relationship Management (SRM) system. This error can occur due to various reasons, including configuration issues, authorization problems, or data inconsistencies.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary permissions to access the document or the related components.
  Configuration Problems: There may be incorrect settings in the SRM system that prevent the document from being displayed properly.
  Data Inconsistencies: The document or its related data may be corrupted or incomplete, leading to errors when trying to access it.
  System Performance: If the system is experiencing performance issues, it may not be able to retrieve the document in a timely manner.
  Browser Compatibility: Sometimes, the issue may arise from using an unsupported browser or an outdated version of the browser.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary roles and authorizations to access the document. This can be done by reviewing the user's profile and roles in the SAP system.
  Review Configuration Settings: Check the configuration settings in the SRM system to ensure that they are set up correctly. This may involve reviewing the document types, display components, and other related settings.
  Data Validation: Validate the data associated with the document to ensure that it is complete and not corrupted. This may involve checking for missing fields or incorrect entries.
  System Performance: Monitor the system performance and check for any issues that may be affecting the retrieval of documents. This may involve checking server load, database performance, and network connectivity.
  Browser Check: Ensure that the user is using a supported browser and that it is updated to the latest version. Clearing the browser cache may also help resolve display issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They may provide additional insights or patches that can resolve the issue.
  Documentation: Review the official SAP documentation for SRM to understand the expected behavior and configuration settings related to document display.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the SRM_GENERIC_SP_ARC012 error in your SAP SRM system.