How To Fix SRM_GENERAL002 - Application log error

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_GENERAL - General Message Class for Records Management

• Message number: 002

• Message text: Application log error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_GENERAL002 - Application log error ?

  The SAP error message SRM_GENERAL002 typically indicates a general application log error in the SAP Supplier Relationship Management (SRM) module. This error can arise from various issues, including configuration problems, data inconsistencies, or issues with the underlying business processes.
  Cause:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the relevant tables.
  Configuration Issues: Incorrect configuration settings in the SRM system can lead to this error. This includes settings related to document types, approval processes, or other business rules.
  Authorization Problems: Users may not have the necessary authorizations to perform certain actions, leading to application log errors.
  System Performance: Performance issues or timeouts during processing can also trigger this error.
  Custom Code: If there are custom enhancements or modifications in the SRM system, they may not be functioning correctly, leading to this error.
  
  Solution:
  
  Check Application Logs: Use transaction code SLG1 to view the application logs. This can provide more detailed information about the specific error and its context.
  Data Validation: Ensure that all required data is present and correctly formatted. Check for any missing or incorrect entries in the relevant master data or transactional data.
  Review Configuration: Verify the configuration settings in the SRM system. Ensure that all necessary settings are correctly defined and aligned with business processes.
  Authorization Check: Ensure that the user encountering the error has the necessary authorizations to perform the action. This may involve checking user roles and profiles.
  Performance Monitoring: Monitor system performance and check for any issues that may be causing timeouts or delays in processing.
  Debugging: If the error persists, consider debugging the relevant processes to identify any custom code issues or logic errors.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SE80 (Object Navigator), and SE37 (Function Module).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be necessary to involve SAP support or a technical consultant with expertise in SRM to conduct a deeper analysis.