How To Fix SRM_GENERAL000 - General Error

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_GENERAL - General Message Class for Records Management

• Message number: 000

• Message text: General Error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_GENERAL000 - General Error ?

  The SAP error message SRM_GENERAL000 General Error is a generic error message that can occur in the SAP Supplier Relationship Management (SRM) module. Since it is a general error, it does not provide specific details about the underlying issue, making it somewhat challenging to diagnose. However, here are some common causes, potential solutions, and related information that may help you troubleshoot the issue:
  Common Causes:
  
  Configuration Issues: Incorrect or incomplete configuration settings in the SRM system can lead to this error.
  Authorization Problems: Users may not have the necessary authorizations to perform certain actions, leading to a general error.
  Data Inconsistencies: Inconsistent or missing data in master records (e.g., vendor, material) can trigger this error.
  System Performance: Performance issues or timeouts during processing can result in a general error.
  Custom Code: If there are custom enhancements or modifications in the SRM system, they may not be functioning correctly.
  Integration Issues: Problems with integration between SRM and other SAP modules or external systems can also cause this error.
  
  Potential Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) and system logs (transaction SM21) for more detailed error messages that can provide insights into the issue.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
  Data Validation: Verify that all required data is present and correctly configured in the relevant master records.
  Configuration Review: Check the configuration settings in the SRM system to ensure they are set up correctly.
  Performance Monitoring: Monitor system performance and check for any long-running processes that may be causing timeouts.
  Debugging: If you have access to the development environment, consider debugging the process to identify where the error is occurring.
  Consult Documentation: Refer to SAP Notes and documentation for any known issues related to the SRM version you are using.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the SRM_GENERAL000 error.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Since this error is generic, the specific resolution may vary based on the context in which it occurs. It is essential to gather as much information as possible about the circumstances leading to the error to effectively troubleshoot and resolve it.