How To Fix SRM_DOCVIEW_WD402 - Error while reading component information

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_DOCVIEW_WD -

• Message number: 402

• Message text: Error while reading component information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_DOCVIEW_WD402 - Error while reading component information ?

  The SAP error message SRM_DOCVIEW_WD402 typically indicates that there is an issue with reading component information in the SAP Supplier Relationship Management (SRM) system. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or inconsistent data in the database that the system is trying to access.
  Authorization Issues: The user may not have the necessary authorizations to view the component information.
  Configuration Errors: Incorrect configuration settings in the SRM system can lead to this error.
  System Bugs: There may be bugs or issues in the specific version of the SAP SRM system being used.
  Database Issues: Problems with the database, such as connectivity issues or corruption, can also lead to this error.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Verify that all necessary data is present and correctly configured in the system. This includes checking for missing entries in relevant tables.
  Use transaction codes like SE11 or SE16 to inspect the relevant database tables.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the appropriate authorizations to access the component information.
  Use transaction SU53 to analyze authorization issues.
  
  
  
  Configuration Review:
  
  Review the configuration settings in the SRM system to ensure they are set up correctly.
  Check for any recent changes that may have affected the configuration.
  
  
  
  Check for System Notes and Patches:
  
  Look for any SAP Notes related to this error message. SAP frequently releases notes that address known issues and provide fixes.
  Apply any relevant patches or updates to the SRM system.
  
  
  
  Database Health Check:
  
  Perform a health check on the database to ensure it is functioning correctly.
  Check for any connectivity issues or errors in the database logs.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE16 (Data Browser), and SU53 (Authorization Check).
  SAP Notes: Regularly check the SAP Support Portal for notes related to SRM and the specific error message.
  Documentation: Review the official SAP documentation for SRM to understand the expected behavior and configuration settings.
  
  By following these steps, you should be able to diagnose and resolve the SRM_DOCVIEW_WD402 error effectively.