How To Fix SRM_DOCVIEW_WD403 - Error while reading the version information

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_DOCVIEW_WD -

• Message number: 403

• Message text: Error while reading the version information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_DOCVIEW_WD403 - Error while reading the version information ?

  The SAP error message SRM_DOCVIEW_WD403, which indicates an error while reading the version information, typically occurs in the context of SAP Supplier Relationship Management (SRM) when there is an issue with the document versioning or the underlying data model.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the database or in the document versioning data.
  Authorization Issues: The user may not have the necessary authorizations to access the document or its version information.
  Configuration Issues: Incorrect configuration settings in the SRM system can lead to this error.
  System Bugs: There may be bugs in the version of the SAP SRM system being used, which could lead to this error.
  Network Issues: Temporary network issues or connectivity problems can also cause this error when the system tries to fetch version information.
  
  Solutions:
  
  Check Data Consistency: Use transaction codes like SLG1 (Application Log) to check for any logs related to the error. You may need to run consistency checks or repair tools provided by SAP.
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the document and its version information. This can be checked in transaction PFCG.
  Configuration Review: Review the configuration settings in the SRM system to ensure they are set up correctly. This may involve checking the settings for document management and versioning.
  System Updates: Ensure that your SAP SRM system is up to date with the latest patches and support packages. Check the SAP Support Portal for any known issues or notes related to this error.
  Network Troubleshooting: If the error is suspected to be network-related, check the network connectivity and ensure that there are no issues with the SAP server or database server.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to SRM and document versioning for any specific fixes or recommendations.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SE80 (Object Navigator), and PFCG (Role Maintenance) for troubleshooting.
  Documentation: Review the official SAP documentation for SRM to understand the document management and versioning processes better.
  
  By following these steps, you should be able to diagnose and resolve the SRM_DOCVIEW_WD403 error effectively.