How To Fix SP01R060 - User &1 does not exist (or is locked) in system &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SP01R - SP01 Error Messages

• Message number: 060

• Message text: User &1 does not exist (or is locked) in system &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SP01R060 - User &1 does not exist (or is locked) in system &2 ?

  The SAP error message SP01R060 indicates that a user is either non-existent or locked in the specified system. This error typically occurs when trying to access or perform actions related to spool requests or print jobs in SAP.
  Cause:
  
  User Does Not Exist: The user ID specified in the error message may not be valid in the SAP system. This could happen if the user was deleted or never created.
  User is Locked: The user account may be locked due to multiple failed login attempts or administrative actions. Locked accounts cannot perform any actions in the system.
  Incorrect User ID: There may be a typo or incorrect user ID being referenced in the operation.
  System Configuration Issues: There could be issues with the system configuration or user authorizations that prevent the user from being recognized.
  
  Solution:
  
  
  Verify User Existence:
  
  Go to transaction code SU01 (User Maintenance) and check if the user ID exists in the system.
  If the user does not exist, you may need to create the user using the same transaction.
  
  
  
  Unlock User Account:
  
  If the user exists but is locked, you can unlock the user in transaction code SU01:
  
  Enter the user ID and click on the "Lock/Unlock" button.
  Ensure that the user is unlocked and save the changes.
  
  
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the actions they are trying to execute. This can be checked in the user profile in transaction SU01 or by using transaction PFCG for role assignments.
  
  
  
  Correct User ID:
  
  Double-check the user ID being referenced in the error message for any typos or errors.
  
  
  
  Consult with Basis Team:
  
  If the issue persists, consult with your SAP Basis team to check for any system-level issues or configurations that might be affecting user access.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU10: Mass User Maintenance (for bulk operations)
  
  
  
  User Locking Mechanism: SAP locks user accounts after a certain number of failed login attempts, which is configurable in the system settings.
  
  
  Authorization Issues: If the user is valid and unlocked but still facing issues, it may be necessary to review the user's roles and authorizations to ensure they have the necessary permissions for the actions they are trying to perform.
  
  
  By following these steps, you should be able to resolve the SP01R060 error and restore access for the affected user.