How To Fix SOA_SD083 - Customer returns created with reference must contain an item.


SOA_SD083 - Overview

  • Message type: E = Error

  • Message class: SOA_SD - Messages for SOA Processing in SD

  • Message number: 083

  • Message text: Customer returns created with reference must contain an item.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message SOA_SD083 - Customer returns created with reference must contain an item. ?
    The SAP error message SOA_SD083 indicates that when creating a customer return document with reference to another document (such as a sales order or delivery), the system requires that the return document must contain at least one item. This error typically occurs in the Sales and Distribution (SD) module of SAP.
    
    Cause: The error is triggered when: You attempt to create a customer return document without specifying any items. The reference document (like a sales order or delivery) does not have any items associated with it, or the items are not being correctly transferred to the return document.
    Solution: To resolve the SOA_SD083 error, you can take the following steps: Check Reference Document: Ensure that the reference document you are using (sales order, delivery, etc.) has items associated with it. If the reference document is empty or does not have any items, you will need to create a return based on a valid document that contains items. Add

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