How To Fix SOA_SD085 - The entity &1 is not available for sales document type &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: SOA_SD - Messages for SOA Processing in SD

• Message number: 085

• Message text: The entity &1 is not available for sales document type &2.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOA_SD085 - The entity &1 is not available for sales document type &2. ?

  The SAP error message SOA_SD085 indicates that a specific entity (such as a customer, material, or other relevant data) is not available for the specified sales document type. This error typically arises in the context of sales order processing within the SAP system.
  Cause:
  
  Missing Master Data: The entity (e.g., customer or material) may not be set up correctly in the system for the specified sales document type. For example, a customer may not be assigned to the sales area relevant to the sales document type.
  Sales Document Type Configuration: The sales document type may not be configured to allow the use of the specified entity. This could be due to settings in the sales document type configuration.
  Status of the Entity: The entity might be inactive or blocked, preventing it from being used in the sales document.
  Data Inconsistencies: There may be inconsistencies in the data that prevent the entity from being recognized for the sales document type.
  
  Solution:
  
  
  Check Master Data:
  
  Verify that the customer or material master data is correctly maintained. Ensure that the customer is assigned to the correct sales area and that the material is available for the sales document type.
  For customers, check the customer master record (transaction code XD03 for general data, VD03 for sales area data).
  For materials, check the material master record (transaction code MM03).
  
  
  
  Review Sales Document Type Configuration:
  
  Check the configuration of the sales document type in the SAP system (transaction code VOTXN or SPRO -> Sales and Distribution -> Sales -> Sales Document -> Define Sales Document Types).
  Ensure that the sales document type is set up to allow the use of the specified entity.
  
  
  
  Check Status:
  
  Ensure that the entity is not blocked or inactive. For customers, check the status in the customer master record. For materials, check the status in the material master.
  
  
  
  Data Consistency:
  
  Run consistency checks or reports to identify any data inconsistencies that may be causing the issue.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for additional insights into the specific error message and its implications.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD03 - Display Customer
  VD03 - Display Customer (Sales Area)
  MM03 - Display Material
  VOTXN - Sales Document Type Configuration
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the root cause of the SOA_SD085 error and implement the necessary solutions to resolve it.