How To Fix SOA_SD081 - Enter the same reference document used when creating return for item &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: SOA_SD - Messages for SOA Processing in SD

• Message number: 081

• Message text: Enter the same reference document used when creating return for item &1.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOA_SD081 - Enter the same reference document used when creating return for item &1. ?

  The SAP error message SOA_SD081 typically occurs in the context of processing returns in the Sales and Distribution (SD) module. This error indicates that the system expects the same reference document (such as a sales order or delivery document) to be used when creating a return for a specific item. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Mismatched Reference Document: The return document you are trying to create does not match the original document from which the item was sold. Each item in a return must reference the original sales order or delivery document.
  Incorrect Item Selection: The item you are trying to return may not be linked to the reference document you are using.
  Document Flow Issues: There may be issues in the document flow where the original document is not properly linked to the return document.
  
  Solution:
  
  Verify Reference Document: Ensure that you are using the correct reference document when creating the return. Check the original sales order or delivery document for the item you are trying to return.
  Check Item Details: Make sure that the item you are trying to return is indeed part of the original document. You can do this by checking the item details in the original sales order or delivery.
  Use the Correct Transaction: Ensure you are using the correct transaction code for creating returns (e.g., VA01 for creating a return order).
  Review Document Flow: Check the document flow in the SAP system to ensure that the original document is properly linked to the return. You can do this by navigating to the original document and checking its status and related documents.
  Consult with SAP Support: If the issue persists, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) to navigate through the sales documents.
  SAP Documentation: Refer to SAP Help documentation for detailed information on return processes and error handling in the SD module.
  User Exits and Enhancements: If your organization has custom enhancements or user exits, check if they might be affecting the return process.
  
  By following these steps, you should be able to resolve the SOA_SD081 error and successfully create the return document.