How To Fix SOA_SD079 - Enter missing external reference information for item &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: SOA_SD - Messages for SOA Processing in SD

• Message number: 079

• Message text: Enter missing external reference information for item &1.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOA_SD079 - Enter missing external reference information for item &1. ?

  The SAP error message SOA_SD079 indicates that there is missing external reference information for a specific item in a sales document. This error typically occurs in the context of Sales and Distribution (SD) when trying to process a sales order, delivery, or billing document that requires external reference data, such as a reference to an external system or a specific identifier that is necessary for processing.
  Cause:
  The error can be caused by several factors, including:
  
  Missing External Reference: The item in question does not have the required external reference information filled in. This could be a missing field in the sales order or delivery item.
  Configuration Issues: The system may not be properly configured to handle external references for certain items or document types.
  Data Entry Errors: Users may have inadvertently left out required fields when entering data into the sales document.
  Integration Issues: If the sales document is supposed to integrate with an external system (like a CRM or another ERP), there may be a failure in the data transfer or mapping.
  
  Solution:
  To resolve the SOA_SD079 error, you can take the following steps:
  
  
  Check the Sales Document: Review the sales order, delivery, or billing document for the item indicated in the error message. Ensure that all required fields, especially those related to external references, are filled in correctly.
  
  
  Update External Reference Information: If the external reference information is missing, update the item with the necessary details. This could include fields like customer reference numbers, vendor information, or any other relevant identifiers.
  
  
  Review Configuration Settings: If the issue persists, check the configuration settings in the SAP system related to external references. Ensure that the system is set up to handle the required external reference information for the specific document type.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the external reference requirements for the document type you are working with.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), or VL01N (Create Outbound Delivery) to access and modify the relevant documents.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Exits and BAdIs: If your organization has custom developments, check if there are any user exits or BAdIs that might be affecting the handling of external references.
  
  By following these steps, you should be able to identify and correct the issue causing the SOA_SD079 error in your SAP system.