How To Fix SOA_SD078 - ExternalReferenceDocumentID and SenderBusinessSystemID must match.

SAP Error Message - Details

• Message type: E = Error

• Message class: SOA_SD - Messages for SOA Processing in SD

• Message number: 078

• Message text: ExternalReferenceDocumentID and SenderBusinessSystemID must match.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOA_SD078 - ExternalReferenceDocumentID and SenderBusinessSystemID must match. ?

  The SAP error message SOA_SD078 indicates that there is a mismatch between the ExternalReferenceDocumentID and the SenderBusinessSystemID in the context of a service-oriented architecture (SOA) scenario, typically involving the integration of different systems or applications.
  Cause:
  This error usually occurs in scenarios where:
  
  Data Mismatch: The ExternalReferenceDocumentID provided in the message does not correspond to the SenderBusinessSystemID. This can happen if the IDs are incorrectly configured or if there is a miscommunication between the systems.
  Configuration Issues: The sender and receiver systems may not be properly configured to recognize each other, leading to discrepancies in the expected identifiers.
  Message Format Issues: The message being sent may not be formatted correctly, leading to the system being unable to match the IDs as expected.
  
  Solution:
  To resolve the SOA_SD078 error, consider the following steps:
  
  
  Check Configuration:
  
  Verify the configuration settings in both the sender and receiver systems. Ensure that the SenderBusinessSystemID is correctly set up and matches the expected value for the ExternalReferenceDocumentID.
  Check the integration settings in the SAP Process Integration (PI) or SAP Process Orchestration (PO) if applicable.
  
  
  
  Validate Message Content:
  
  Inspect the message being sent to ensure that the ExternalReferenceDocumentID and SenderBusinessSystemID are correctly populated and match the expected values.
  Use tools like SAP PI/PO monitoring or message tracing to analyze the message flow and identify where the mismatch occurs.
  
  
  
  Review Mapping:
  
  If you are using mapping in your integration scenario, ensure that the mapping logic correctly translates the identifiers between the systems.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific integration scenario you are working with. There may be specific guidelines or known issues that can provide additional insights.
  
  
  
  Testing:
  
  After making changes, conduct thorough testing to ensure that the issue is resolved and that the systems can communicate without errors.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Integration Scenarios: Familiarize yourself with the specific integration scenario you are working on, as different scenarios may have unique requirements for identifiers.
  Community Forums: Consider reaching out to SAP community forums or support channels for additional assistance if the issue persists.
  
  By following these steps, you should be able to identify and resolve the cause of the SOA_SD078 error in your SAP environment.