How To Fix SO884 - Recipient type <&> is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 884

• Message text: Recipient type <&> is not allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO884 - Recipient type <&> is not allowed ?

  The SAP error message SO884 indicates that the recipient type specified in the context of sending an SAP document (like an email or a notification) is not allowed. This typically occurs when the system is configured to restrict certain types of recipients for specific actions.
  Cause:
  
  Invalid Recipient Type: The recipient type specified (e.g., user, distribution list, etc.) is not recognized or is not allowed in the current context.
  Configuration Settings: The system may have specific settings that restrict certain recipient types for security or business process reasons.
  Missing Authorizations: The user may not have the necessary authorizations to send messages to the specified recipient type.
  Incorrect Customization: If there are custom developments or configurations in the SAP system, they may inadvertently restrict valid recipient types.
  
  Solution:
  
  Check Recipient Type: Verify that the recipient type you are trying to use is valid and allowed in the context of the action you are performing.
  Review Configuration: Check the configuration settings in transaction codes like SO10 (for text management) or SCOT (for communication settings) to ensure that the recipient types are correctly set up.
  User Authorizations: Ensure that the user has the necessary authorizations to send messages to the specified recipient type. This can be checked in transaction SU53 (to analyze authorization issues).
  Consult Documentation: Review SAP documentation or help resources for the specific transaction or process you are working with to understand the allowed recipient types.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance, especially if this is a production issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SO10 (for text management), SCOT (for communication settings), and SU53 (for authorization checks).
  SAP Notes: Search for SAP Notes related to the error message SO884 in the SAP Support Portal, as there may be specific patches or updates that address this issue.
  System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the SO884 error and implement a solution.