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How To Fix SO883 - SAP user <&> does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SO - SAPoffice: message texts

  • Message number: 883

  • Message text: SAP user <&> does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SO883 - SAP user <&> does not exist ?

    The SAP error message SO883 indicates that the specified user does not exist in the system. This error typically occurs when trying to send an email or perform an action that requires a valid user account, but the system cannot find the user specified.

    Cause:

    1. User Does Not Exist: The user ID specified in the action does not exist in the SAP system.
    2. User is Inactive: The user account may exist but is inactive or locked.
    3. Typographical Error: There may be a typo in the user ID being referenced.
    4. User Not Created: The user has not been created in the system yet.
    5. Authorization Issues: The user may not have the necessary authorizations to perform the action.

    Solution:

    1. Check User Existence:

      • Use transaction code SU01 to check if the user exists. Enter the user ID and see if the user profile is displayed.
    2. Activate User:

      • If the user exists but is inactive, you can activate the user by changing the user status in SU01.
    3. Correct Typographical Errors:

      • Double-check the user ID for any spelling mistakes or incorrect characters.
    4. Create User:

      • If the user does not exist, you can create a new user using transaction code SU01. Ensure that you assign the necessary roles and authorizations.
    5. Check Authorizations:

      • Ensure that the user has the necessary authorizations to perform the action that triggered the error.
    6. Consult with Basis Team:

      • If you are unable to resolve the issue, consult with your SAP Basis team or system administrator for further assistance.

    Related Information:

    • Transaction Codes:

      • SU01: User Maintenance
      • SU10: Mass User Maintenance
      • SUIM: User Information System (to check user roles and authorizations)
    • User Management: Understanding user roles and authorizations is crucial in SAP. Ensure that users have the correct roles assigned to perform their tasks.

    • Documentation: Refer to SAP Help documentation for more details on user management and troubleshooting user-related issues.

    By following these steps, you should be able to resolve the SO883 error and ensure that the user in question is correctly set up in the SAP system.

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