How To Fix SO856 - No automatic reply exists yet

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 856

• Message text: No automatic reply exists yet

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO856 - No automatic reply exists yet ?

  The SAP error message SO856 ("No automatic reply exists yet") typically occurs in the context of SAP's workflow or messaging system, particularly when dealing with automatic replies in the SAP Business Workflow or SAPconnect (the interface for sending and receiving emails).
  Cause:
  The error message SO856 indicates that the system is unable to find an automatic reply configuration for the specific scenario you are trying to execute. This can happen for several reasons:
  
  Missing Configuration: The automatic reply settings may not have been configured in the system.
  Incorrect Settings: The settings may be incorrectly defined, leading to the system not recognizing the conditions under which an automatic reply should be sent.
  Workflow Issues: If the error occurs in a workflow context, it may be due to missing or incorrect workflow definitions.
  User-Specific Settings: The user profile may not have the necessary settings or authorizations to trigger an automatic reply.
  
  Solution:
  To resolve the SO856 error, you can take the following steps:
  
  
  Check Automatic Reply Configuration:
  
  Go to transaction code SO20 (or use the relevant transaction for your version) to check the configuration for automatic replies.
  Ensure that the necessary automatic reply settings are defined for the relevant scenarios.
  
  
  
  Review Workflow Settings:
  
  If the error is related to a workflow, check the workflow definitions and ensure that they are correctly set up to handle automatic replies.
  Use transaction code SWDD to review and modify workflows if necessary.
  
  
  
  User Profile Settings:
  
  Check the user profile settings to ensure that the user has the necessary authorizations and configurations to send and receive automatic replies.
  You can check user settings in transaction code SU01.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to automatic replies and workflows to ensure that all necessary steps have been followed.
  
  
  
  Testing:
  
  After making changes, test the scenario again to see if the error persists.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Business Workflow: Understanding how workflows operate in SAP can help in diagnosing issues related to automatic replies.
  SAPconnect: Familiarize yourself with SAPconnect settings, as they are crucial for email communication within SAP.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SO20 (for automatic replies), SWDD (for workflows), and SU01 (for user management).
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation.