How To Fix SO858 - Document locked - display only

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 858

• Message text: Document locked - display only

What causes this issue?

The document may be locked for the following reasons:
The document has already been opened for editing in another session.
An error occurred which was noted in the lock table.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In the first case, switch to the session in which the document has
already been opened for editing.
In the second case, contact your administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO858 - Document locked - display only ?

  The SAP error message SO858 "Document locked - display only" typically occurs when a user attempts to access a document that is currently locked by another user or process. This can happen in various SAP modules, particularly in the context of document management, sales orders, or other transactional data.
  Cause:
  
  Document Locking: The document is being edited or processed by another user or transaction. SAP uses a locking mechanism to prevent data inconsistencies that could arise from simultaneous updates.
  Long-running Transactions: If a transaction takes too long to complete, it may hold the lock for an extended period, causing other users to see this error.
  User Session Issues: Sometimes, a user may have an open session that is still holding a lock on the document even after they have navigated away from it.
  Background Jobs: Background jobs that are processing documents can also lock them temporarily.
  
  Solution:
  
  Wait and Retry: If the document is locked by another user, the simplest solution is to wait until the other user has finished their work and released the lock. You can try accessing the document again after some time.
  Identify the Lock: Use transaction code SM12 to check for locks on the document. You can see which user or process is holding the lock. If you have the necessary authorizations, you can unlock the document, but this should be done with caution to avoid data inconsistencies.
  Check for Long-running Transactions: If you suspect that a transaction is taking too long, you can check transaction SM66 (Global Work Process Overview) or SM50 (Work Process Overview) to identify any long-running processes.
  Log Off and Log Back In: If you suspect that your session is holding a lock, logging off and then logging back in can sometimes resolve the issue.
  Contact the User: If you identify the user who is holding the lock, you can reach out to them to see if they can release the document.
  System Administrator: If the issue persists and you cannot resolve it, contact your SAP system administrator for further assistance.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM50: To monitor work processes.
  SM66: To view global work processes.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to document locking.
  Documentation: Review SAP documentation on document management and locking mechanisms for more detailed information.
  
  Always ensure that you have the necessary permissions and follow your organization's policies when dealing with locked documents in SAP.