How To Fix SO816 - Substitute list contains inconsistent entries

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 816

• Message text: Substitute list contains inconsistent entries

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO816 - Substitute list contains inconsistent entries ?

  The SAP error message SO816, which states "Substitute list contains inconsistent entries," typically occurs in the context of materials management or sales and distribution when there are issues with the substitute materials defined in the system. This error indicates that there are inconsistencies in the substitute list for a particular material, which can prevent the system from processing transactions correctly.
  Causes:
  
  Inconsistent Data: The substitute list may contain entries that are not valid or do not match the expected format. This can happen if the substitute materials have been deleted or if there are discrepancies in the material master data.
  Missing Master Data: The substitute materials may not have been properly defined in the material master, leading to inconsistencies.
  Incorrect Configuration: There may be configuration issues in the system that affect how substitutes are defined or processed.
  Data Migration Issues: If data was migrated from another system, there may be inconsistencies in the substitute list due to incorrect mapping or data transfer.
  
  Solutions:
  
  
  Check Substitute List: Review the substitute list for the affected material. Ensure that all entries are valid and that the substitute materials exist in the system.
  
  You can do this by navigating to the material master and checking the "Substitutes" tab.
  
  
  
  Validate Material Master Data: Ensure that all substitute materials are correctly defined in the material master. Check for any missing or incorrect data.
  
  Use transaction codes like MM03 (Display Material) to review the material details.
  
  
  
  Correct Inconsistencies: If you find any inconsistencies, correct them by either removing invalid substitutes or adding missing materials to the master data.
  
  
  Check Configuration: If the issue persists, review the configuration settings related to substitute materials in the system. This may involve checking the relevant customizing settings in SPRO.
  
  
  Data Consistency Check: Run a data consistency check to identify any other potential issues in the material master or related data.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is a recurring problem.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Display Material), MM02 (Change Material), and MM01 (Create Material) for managing material data.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that you have the necessary authorizations to view and modify material master data.
  
  By following these steps, you should be able to identify and resolve the inconsistencies in the substitute list that are causing the SO816 error message.