How To Fix SO800 - *** Substitute ***

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 800

• Message text: *** Substitute ***

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO800 - *** Substitute *** ?

  The SAP error message SO800, which is often referred to as "Substitute," typically occurs in the context of sales and distribution processes, particularly when dealing with product substitutions in sales orders or deliveries. This error indicates that a substitute product is required or has been defined for a particular item, but there may be issues with the configuration or availability of that substitute.
  Cause:
  
  Substitution Configuration: The substitute product may not be properly configured in the system. This could include missing entries in the substitution settings or incorrect settings in the material master.
  Availability Issues: The substitute product may not be available in the required quantity or may be blocked for some reason (e.g., stock issues, quality issues).
  Sales Order Settings: The sales order may not have the correct settings to allow for substitutions, or the item may not be eligible for substitution based on the defined rules.
  Master Data Issues: There may be issues with the master data of the products involved, such as incorrect material numbers or missing information.
  
  Solution:
  
  
  Check Substitution Configuration:
  
  Go to the transaction code OVB1 to check the substitution settings.
  Ensure that the substitute product is correctly defined and that the rules for substitution are set up properly.
  
  
  
  Verify Material Master Data:
  
  Check the material master data for both the original and substitute products using transaction code MM03.
  Ensure that the substitute product is active and has the necessary data filled out.
  
  
  
  Check Availability:
  
  Use transaction code CO09 to check the availability of the substitute product.
  Ensure that there is sufficient stock available for the substitute item.
  
  
  
  Review Sales Order Settings:
  
  Check the sales order for any specific settings that may prevent substitution.
  Ensure that the item category allows for substitutions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to product substitution for additional guidance on configuration and troubleshooting.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OVB1 (Substitution Control), MM03 (Display Material), and CO09 (Availability Check).
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on the SO800 error.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the SO800 error and implement a solution to resolve it.