How To Fix SO802 - User <&> is not activated as a substitute

SO802 - Overview

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 802

• Message text: User <&> is not activated as a substitute

What causes this issue?

Although the proxy list contains the user &, the proxy period is not
current. It is possible for & to act as proxy.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO802 - User <&> is not activated as a substitute ?

  The SAP error message SO802 indicates that a user is not activated as a substitute in the system. This typically occurs in the context of workflow or task management, where one user is designated to act on behalf of another user (the substitute). Here’s a breakdown of the cause, solution, and related information for this error:
  
  Cause:
  
  User Not Activated as Substitute: The primary reason for this error is that the user specified as a substitute has not been activated in the system.
  Incorrect User ID: The user ID entered may be incorrect or does not exist in the system.
  Substitution Rules Not Defined: There may be no substitution rules defined for the user in question.
  Authorization Issues: The user may not have the necessary authorizations to act as a substitute.
  
  
  Solution:
  
  
  Activate the User as a Substitute:
  
  Go to the transaction code SOU1 (Substitution Management).
  Check if the user is listed as a substitute. If not, you can