How To Fix SO763 - Problem occurred with 'alias' entry

SO763 - Overview

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 763

• Message text: Problem occurred with 'alias' entry

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO763 - Problem occurred with 'alias' entry ?

  The SAP error message SO763 indicates that there is a problem with an "alias" entry in the SAP system. This error typically occurs in the context of SAPconnect, which is the SAP interface for sending and receiving emails, faxes, and SMS messages.
  
  Cause:
  The SO763 error can be caused by several issues, including:
  
  Incorrect Alias Configuration: The alias entry in the SAPconnect configuration may be incorrectly defined or missing.
  Invalid Email Address: The email address associated with the alias may be invalid or improperly formatted.
  System 
  Configuration Issues: There may be issues with the configuration of the SAPconnect settings in the system.
  Transport Layer Issues: Problems with the underlying transport layer (like SMTP settings) can also lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access or use the alias.
  
  
  Solution:
  To resolve the SO763 error, you can follow these steps:
  
  
  Check Alias Configuration:
  
  Go to transaction code SCOT (SAPconnect Administration).
  Check the configuration of the