How To Fix SO765 - System error occurred in RFC LDAP service

SO765 - Overview

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 765

• Message text: System error occurred in RFC LDAP service

What causes this issue?

An internal error has occurred in the RFC-LDAP interface. This may be a
memory bottleneck on the computer that executes the RFC-LDAP interface
or an error in the internal memory management of the interface. It is
probably not a communication problem.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Leave the transaction and then try to execute the operation again. If
the error occurs again, inform the system administrator.

Error message extract from SAP system. Copyright SAP SE.

SO765 - Details

• The SAP error message SO765, which indicates that a "System error occurred in RFC LDAP service," typically relates to issues with the LDAP (Lightweight Directory Access Protocol) integration in the SAP system. This error can arise due to various reasons, including configuration issues, connectivity problems, or issues with the LDAP server itself.
  Causes:
  
  
  Configuration Issues: Incorrect settings in the RFC destination or LDAP configuration in the SAP system can lead to this error.
  Network Issues: Problems with network connectivity between the SAP system and the LDAP server can cause communication failures.
  LDAP Server Issues: The LDAP server may be down, misconfigured, or experiencing performance issues.
  Authorization Problems: The user credentials used for the LDAP connection may not have the necessary permissions.
  Version Compatibility: Incompatibility between the SAP system and the LDAP server version can also lead to errors.
  
  Solutions:
  
  
  Check RFC Destination:
  
  Go to transaction SM59 and verify the RFC destination settings for the LDAP connection. Ensure that the