How To Fix SO761 - Select at least one recipient

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 761

• Message text: Select at least one recipient

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO761 - Select at least one recipient ?

  The SAP error message SO761 ("Select at least one recipient") typically occurs when you are trying to send an email or a message using the SAP system, but you have not selected any recipients for the message. This can happen in various SAP transactions or applications where email functionality is integrated.
  Cause:
  The primary cause of this error is that the system requires at least one recipient to be specified before sending an email or message. If no recipients are selected, the system cannot proceed with the action, resulting in the SO761 error.
  Solution:
  To resolve the SO761 error, follow these steps:
  
  
  Check Recipient Selection: Ensure that you have selected at least one recipient in the email or message interface. This could be done by:
  
  Entering an email address manually.
  Selecting a recipient from the address book or user list.
  Adding recipients in the "To", "Cc", or "Bcc" fields.
  
  
  
  Validate Recipient Format: Make sure that the email addresses or user IDs you are entering are in the correct format and are valid within the SAP system.
  
  
  Review User Permissions: Ensure that you have the necessary permissions to send messages or emails to the selected recipients. If you are unsure, consult with your SAP administrator.
  
  
  Check for System Issues: If you believe you have selected recipients but still receive the error, there may be a system issue. In this case, try logging out and back into the SAP system or clearing your cache.
  
  
  Consult Documentation: If the problem persists, refer to SAP documentation or help resources for further troubleshooting steps specific to the transaction or application you are using.
  
  
  Related Information:
  
  Transaction Codes: The error can occur in various transactions that involve sending emails, such as SAPscript, Smart Forms, or specific custom applications.
  SAP Notes: Check SAP Notes for any known issues or patches related to email functionality in your version of SAP.
  User Training: Ensure that users are trained on how to properly use the email functionality within SAP to avoid this error in the future.
  
  If you continue to experience issues after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.