How To Fix SO762 - RFC LDAP interface could not open LDAP connection

SO762 - Overview

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 762

• Message text: RFC LDAP interface could not open LDAP connection

What causes this issue?

The RFC-LDAP interface may have been supplied with an incorrect LDAP
computer address or port.

System Response

How to fix this error?

Check the LDAP computer address and port.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO762 - RFC LDAP interface could not open LDAP connection ?

  The SAP error message SO762 indicates that there is an issue with the RFC (Remote Function Call) LDAP (Lightweight Directory Access Protocol) interface, specifically that it could not open an LDAP connection. This error can occur due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the LDAP server.
  Incorrect Configuration: The LDAP connection parameters (such as host, port, and credentials) may be incorrectly configured in the SAP system.
  LDAP Server Down: The LDAP server may be down or not reachable.
  Firewall Restrictions: Firewalls may be blocking the connection to the LDAP server.
  Authentication Issues: The credentials used to connect to the LDAP server may be incorrect or insufficient.
  SSL/TLS Issues: If the connection is supposed to be secure (using SSL/TLS), there may be issues with certificates or the configuration of secure connections.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use tools like ping