How To Fix SO746 - Send process and resubmission unsuccessful

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 746

• Message text: Send process and resubmission unsuccessful

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO746 - Send process and resubmission unsuccessful ?

  The SAP error message SO746, which states "Send process and resubmission unsuccessful," typically occurs in the context of SAP's communication and messaging systems, particularly when dealing with the SAPconnect (SCOT) or the SAP Office Integration (SOFFICE) functionalities. This error indicates that there was a failure in sending a message or document, and the system was unable to resubmit it.
  Causes:
  
  Configuration Issues: Incorrect configuration of the SAPconnect settings or the mail server settings can lead to this error.
  Network Problems: Connectivity issues between the SAP system and the mail server can prevent successful message transmission.
  Mail Server Issues: The mail server itself may be down or misconfigured, leading to failures in sending messages.
  User Authorization: The user may not have the necessary authorizations to send messages or documents.
  Message Format Issues: The content or format of the message may not be compatible with the mail server or the recipient's system.
  Queue Issues: The message may be stuck in the queue due to various reasons, such as being blocked or having exceeded a timeout.
  
  Solutions:
  
  Check Configuration: Verify the configuration settings in transaction SCOT for SAPconnect. Ensure that the SMTP settings are correct and that the mail server is properly configured.
  Test Connectivity: Use transaction SOST to check the status of the messages. You can also test the connection to the mail server to ensure that it is reachable.
  Review Logs: Check the application logs (transaction SLG1) for any additional error messages or details that can provide insight into the failure.
  User Authorizations: Ensure that the user has the necessary authorizations to send messages. You may need to check roles and profiles assigned to the user.
  Resubmit Messages: If the message is stuck in the queue, you can try to manually resubmit it from transaction SOST.
  Contact Mail Server Admin: If the issue seems to be with the mail server, contact the administrator to check for any issues on that end.
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: Configuration of SAPconnect.
  SOST: Monitor the status of sent messages.
  SLG1: View application logs for error details.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed guidance on configuring SAPconnect and troubleshooting mail sending issues.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the SO746 error.
  
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SO746 error message in SAP.