How To Fix SO745 - Send process unsuccessful, resubmission successful

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 745

• Message text: Send process unsuccessful, resubmission successful

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO745 - Send process unsuccessful, resubmission successful ?

  The SAP error message SO745 ("Send process unsuccessful, resubmission successful") typically occurs in the context of the SAPconnect (SCOT) configuration, which is responsible for sending and receiving external communications, such as emails, faxes, and SMS messages. This error indicates that there was an issue with the initial attempt to send a message, but the system was able to successfully resubmit the message for sending.
  Causes:
  
  Network Issues: Temporary network problems can prevent the message from being sent successfully.
  Configuration Errors: Incorrect settings in the SAPconnect configuration (e.g., SMTP settings for email) can lead to failures.
  Recipient Issues: The recipient's email address may be invalid or unreachable.
  System Load: High system load or resource constraints can cause delays or failures in processing the send request.
  Message Format Issues: Problems with the content or format of the message being sent can lead to failures.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection is stable and that the SAP system can reach the mail server or external service.
  Review Configuration: Verify the settings in transaction SCOT. Ensure that the SMTP settings are correct and that the mail server is properly configured.
  Validate Recipient Addresses: Check the recipient email addresses for correctness and ensure that they are reachable.
  Monitor System Performance: Check for any performance issues on the SAP system that might be affecting the sending process. Consider increasing resources if necessary.
  Examine Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide insights into why the initial send failed.
  Resubmit Manually: If the message is still in the queue, you can manually resubmit it from transaction SOST (SAPconnect Send Overview).
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: Configuration of SAPconnect.
  SOST: Overview of sent messages.
  SLG1: Application log for detailed error messages.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the SO745 error. You can search the SAP Support Portal for updates or patches that may resolve known issues.
  
  
  Documentation: Review the official SAP documentation for SAPconnect to ensure that all configurations are set up correctly.
  
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SO745 error message in SAP.