How To Fix SO740 - Send and resubmission not fully successful

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 740

• Message text: Send and resubmission not fully successful

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO740 - Send and resubmission not fully successful ?

  The SAP error message SO740, which states "Send and resubmission not fully successful," typically occurs in the context of SAP's Office Integration or when sending documents via SAPconnect (the SAP communication interface for sending emails, faxes, etc.). This error indicates that there was an issue with sending a document or message, and the resubmission process did not complete successfully.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the email server or other communication channels.
  Configuration Errors: Incorrect settings in the SAPconnect configuration or in the email server settings can lead to this error.
  Document Issues: The document being sent may have issues, such as being too large, having unsupported formats, or containing invalid data.
  Authorization Problems: The user or system may lack the necessary permissions to send emails or documents.
  Queue Issues: The output queue may be blocked or not functioning correctly, preventing successful sending.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can communicate with the email server or other communication channels. Test the connection and resolve any network issues.
  Review Configuration Settings: Verify the settings in transaction code SCOT (SAPconnect) to ensure that the email server settings are correct. Check SMTP settings, ports, and authentication methods.
  Examine the Document: Check the document for any issues. If it is too large, consider reducing its size or splitting it into smaller parts. Ensure that the format is supported.
  Check User Authorizations: Ensure that the user has the necessary authorizations to send emails or documents. Review roles and permissions in the user profile.
  Monitor Output Queue: Use transaction code SOST to check the status of the output queue. Look for any blocked or failed messages and resolve any issues found there.
  Resubmit the Document: If the issue is resolved, try resubmitting the document or message again.
  
  Related Information:
  
  Transaction Codes:
  
  SCOT: Configuration for SAPconnect.
  SOST: Monitor the status of sent messages.
  SICF: Check the HTTP services if using web-based communication.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to SO740. You can search the SAP Support Portal for updates or patches.
  Logs and Traces: Review logs in transaction SLG1 for any detailed error messages that can provide more context on the failure.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.