How To Fix SO739 - Send not fully successful; resubmission unsuccessful

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 739

• Message text: Send not fully successful; resubmission unsuccessful

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO739 - Send not fully successful; resubmission unsuccessful ?

  The SAP error message SO739 indicates that a send operation (typically related to email or other communication methods) was not fully successful, and attempts to resubmit the operation have also failed. This error can occur in various contexts, such as when sending emails through SAP's office integration or when using the SAPconnect interface.
  Causes:
  
  Configuration Issues: Incorrect configuration of the SAPconnect settings or the mail server can lead to this error. This includes issues with SMTP settings, user credentials, or server connectivity.
  Network Problems: Temporary network issues or connectivity problems between the SAP system and the mail server can cause the send operation to fail.
  Mail Server Issues: The mail server itself may be down, misconfigured, or experiencing high load, preventing successful message delivery.
  Message Format Issues: The content or format of the message being sent may not be compatible with the mail server or may violate certain restrictions (e.g., size limits).
  Authorization Issues: The user or system may not have the necessary permissions to send emails through the configured mail server.
  
  Solutions:
  
  Check Configuration: Verify the configuration settings for SAPconnect. Ensure that the SMTP server settings, port numbers, and authentication details are correct.
  
  Transaction Code: SCOT (SAPconnect Administration)
  
  
  Test Connectivity: Use tools like telnet to test connectivity to the SMTP server from the SAP server. This can help identify network issues.
  Review Mail Server Logs: Check the logs on the mail server for any errors or issues that may provide insight into why the messages are not being sent.
  Check Message Content: Review the content of the message being sent for any issues, such as size limits or unsupported formats.
  User Authorizations: Ensure that the user or system account used for sending emails has the necessary permissions to send messages through the mail server.
  Retry Sending: If the issue was temporary (e.g., a brief network outage), try resending the message after a short period.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the SO739 error for any specific patches or updates that may address known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCOT for configuration and SOST for monitoring sent messages.
  Documentation: Review SAP documentation on SAPconnect and email configuration for best practices and troubleshooting steps.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP Basis team or SAP support for further assistance.