How To Fix SO669 - No correspondence with <&>

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 669

• Message text: No correspondence with <&>

What causes this issue?

An invalid recipient was entered. Short messages cannot be sent to
address numbers.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO669 - No correspondence with <&> ?

  The SAP error message SO669 "No correspondence with <&>" typically occurs in the context of SAP's output management system, particularly when dealing with output types, correspondence, or document processing. This error indicates that the system could not find a corresponding output record for the specified criteria.
  Cause:
  
  Missing Output Record: The most common cause is that there is no output record created for the document or transaction you are trying to process.
  Incorrect Output Type: The output type specified may not be correctly configured or may not exist for the document type.
  Configuration Issues: There may be issues with the configuration of the output determination procedure, such as missing conditions or incorrect settings.
  Document Status: The document may not be in a status that allows for output processing (e.g., it may not be fully saved or may be in a draft state).
  Authorization Issues: The user may not have the necessary authorizations to view or process the output.
  
  Solution:
  
  Check Output Records: Verify if the output record exists for the document in question. You can do this by checking the output log or the relevant transaction.
  Review Output Type Configuration: Ensure that the output type is correctly configured in the output determination settings. Check the conditions and ensure that they are met for the document.
  Document Status: Make sure that the document is in a status that allows for output processing. If it is in a draft or incomplete state, complete the necessary steps to finalize it.
  Reprocess Output: If the output record is missing, you may need to reprocess the output. This can often be done through the relevant transaction (e.g., using the "Print" or "Send" function).
  Check Authorizations: Ensure that the user has the necessary authorizations to access and process the output.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like NACE (for output types) or SP01 (for output spool requests) to investigate further.
  Output Determination Procedure: Familiarize yourself with the output determination procedure relevant to your document type (e.g., sales orders, purchase orders).
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  Debugging: If the issue persists, consider debugging the output determination process to identify where it fails.
  
  If you continue to experience issues, it may be beneficial to consult with your SAP support team or refer to SAP documentation for more detailed troubleshooting steps.